Where vision meets structure and margin is abundant.
We are the partner visionaries trust to protect margin and build the backbone for scale.
The Hidden Cost of Growth
Growth without the right backbone is expensive.
✦ Margin bleeds through small inefficiencies that compound at scale.
✦ Time disappears as projects live across Slack, spreadsheets, and inboxes.
✦ Leaders are pulled into reactive management instead of strategic growth.
Businesses like yours don’t stall from lack of opportunity. They stall because the backbone beneath the success can’t keep pace with it.
Without a refined operating backbone, everything still runs heavier than it should.
We are not another coach or consultant.
We are the strategic refinement partner that ties the pieces together, protects profit, and makes the entire machine run smoother.
Because at scale, it’s not about adding more. It’s about making what you’ve built compound.
The Missing Piece in Your Machine
How We Refine Your Business for Scale
Visionaries don’t need more ideas. They need an operating model that compounds the ones they already have. Our framework is simple, repeatable, and built for leaders at your level:
STEP 1
Diagnose
We analyze your current infrastructure with precision - spotting the gaps slowing growth and the inefficiencies draining margin.
STEP 2
Design
We architect the operating backbone - clarity in workflows, accountability in handoffs, visibility in data - so every piece works in alignment.
STEP 3
Deploy
We implement, document, and train - delivering the operating backbone that runs smoothly in the background while you lead from the front.
Our Signature Services
Every engagement is private and tailored. These are the pathways visionaries choose to protect margin and scale with peace.
Operations Overhauls
The full refinement of your operating backbone - processes, workflows, and handoffs rebuilt for calm, sustainable scale.
System Builds
A focused engagement where we design and refine platforms like ClickUp into one streamlined hub.
Strategy Sessions
A 90-minute private consult that targets your biggest bottleneck and delivers an actionable plan you can use immediately.
The Effect of Working With Us
High-achieving visionaries already have the coaches, the CFOs, the teams. What they don’t have is the refined operating backbone that makes all of it run. That’s where we come in.
When we step in:
Margin is protected - money leaks close, and profit is safeguarded + EXPANDED.
Time is reclaimed - leadership stays on stage while the backend runs itself.
Scale becomes sustainable - systems and workflows hold growth instead of breaking under it.
This is the effect of partnering with us: clarity, margin, and peace that compounds as you grow.
What Our Clients Say
"Working with Koi was an absolute game changer for my business. Our operations were cluttered and inefficient, but they helped us create a tailored system that made collaboration seamless and effortless. Everything is now organized, clear, and so much easier to manage. Their attention to detail and hands-on approach made all the difference."
— Christian Reyes
"Your business won’t grow the way you want it to without the right systems and support - and that's exactly what Koi brings. The more successful we become, the more essential their strategic guidance is. I’m excited to continue working with them as we scale."
— Kelsey Schaefer
"They truly cared about setting me and my business up for success. They were patient, thoughtful, and helped turn my vision into something real and sustainable. I’m excited to keep building on the strong foundation we now have in place."
— Mikaela V.
Our Philosophy of Peace and Margin
High achievement without peace is just burnout in disguise.
Growth without margin eventually collapses.
We believe sustainable scale comes from an operating model that protects both peace and profit.
That’s why every system we refine, every workflow we document, and every process we design is built to:
Protect your margin so growth isn’t wasteful.
Preserve your peace so leadership isn’t reactionary.
Build for sustainability so your business lasts beyond the next launch.
This isn’t about organizing chaos. It’s about refining success into a structure that sustains itself.
Your Private Invitation
Not everyone needs what we do. But for the visionary building something bigger - a legacy, a movement, a business that funds freedom - the right operating partner is non-negotiable.
We don’t offer templates to the masses. We partner privately with a select number of high-achieving visionaries each quarter, delivering the backbone their growth demands.
If you’re ready to protect your margin, reclaim your time, and scale with peace, this is your invitation to step behind the curtain.
The Vision Behind the Systems
At the heart of Koi is a simple belief: peace and profit are not opposites - they are the foundation of sustainable scale.
Alicia Michelle built Koi to serve high-achieving visionaries who already know how to grow revenue - but need a partner to refine the backend so their success doesn’t come at the cost of margin, sanity, or legacy.
With years of experience designing operations for scaling businesses, Alicia has become the strategist leaders trust when they want more than “organized chaos.” She specializes in extracting what’s working, eliminating what isn’t, and returning it as a clean, documented, plug-and-play backbone their team can run with confidence.
Her mission is simple: to help leaders scale without burning out, so they can keep building the businesses - and lives - they were called to create.
Where We Build Excellence
We design within the platforms high-achievers already trust - then refine them into the scalable backbone of your business.
